Privacy Policy

Who this is from

CueVR is made and published by austinio7116 (DragonsTongue Games), an independent developer. This policy explains what the app does with information when you use it.

What stays on your headset

The following are written to the app's own private storage on your device. They are not transmitted anywhere, and they are removed when you uninstall the app.

• Your preferences — table, cloth, timber, balls, cue, lighting, surroundings, referee voice, control options, and where you have placed the table and at what height.
• Your records — frames won and lost, highest breaks, and results against each opponent.
• Anything you make — saved table layouts, challenges and career progress.

What the app asks the Meta platform for

CueVR uses the Meta Horizon Platform SDK for two things only:

Meta's own handling of your account is governed by Meta's privacy policy, not this one.

Playing online

Online play is entirely optional. If you never choose ONLINE, nothing described in this section happens at all.

What is sent

• The shots you play — direction, speed, where you struck the cue ball, and where the cue ball was.
• The state of the table — ball positions and the state of the frame — so both ends agree.
• The position of your head and your hands, so your opponent can see your cue move.
• Your display name and which cue you chose.
• The room code, when you are using one.
• Your voice, only if you have turned voice chat on (see Voice chat below).

That is the whole of it. There is no text chat, and no way for a player to send anything else.

How it gets there

• LAN (Wi-Fi) — the two headsets talk to each other directly on your own network. Nothing goes to any server.
• Internet — the game data above passes through a relay server operated by the developer, which forwards it between the players in the room (up to eight) and anyone watching the match. To do that the server necessarily handles the internet (IP) address of each connected player for the duration of the session. Addresses are used to route the session. The server's ordinary operating log also notes the address of each connection as it joins a room, saves or fetches a share code, or publishes to the gallery, beside the room or code it was for. That log is read only to keep the service running and to deal with misuse; it is not analysed, not shared, and is overwritten as it rolls over. The relay holds no accounts and keeps no history of matches.

Voice chat

Voice chat is being added to online rooms. This section describes how it works in the versions of CueVR that have it. It is off unless you turn it on.

• Your choice. Settings > Sound > YOUR MICROPHONE is OFF to begin with. PUSH TO TALK sends your voice only while you hold a thumbstick in. OPEN sends it while you are speaking; silence is not sent.
• The microphone permission is asked for the first time you set the microphone to PUSH TO TALK or OPEN. With PUSH TO TALK the microphone is listening while you are in a room, so that your first word is not cut off, but nothing is sent until you press.
• What is sent: your voice, compressed, in short pieces as you speak, and where you are standing at the table so that your voice comes from your place. It goes only to the other people in that room, through the developer's relay server.
• What is kept: nothing. The relay passes voice on as it arrives. It never records, stores or listens to it, and nothing is recorded on your headset either.
• Who hears you: the players and anyone watching that room. Watchers can hear the players but cannot be heard.
• Your controls: MUTE anyone in the room, immediately, on your own headset; THE OTHERS' VOICES sets how loud everyone else is, down to off; and REPORT (see below).

Sharing what you make

You can choose to share a cue design, a ball set, a table style or a challenge with a six-letter code, and to publish it to the in-game gallery. Nothing is shared unless you choose SHARE.

• A share code — the design itself (its settings, not anything about you) is uploaded to the developer's relay server and kept under that code, so anyone given the code can fetch it.
• The gallery — if you also choose to publish it, the name you give it and a picture of the design that the game takes are kept with it, and anyone can see them in the gallery.
• Likes — liking a gallery entry is recorded against a random identifier that the app makes up on your headset. It is not your Meta account, your name or anything else about you; it only stops one headset liking the same entry twice.

Shared and published designs are kept until you ask for them to be removed. Write to the address below with the code and we will take it down.

Reporting another player

Everyone playing online is expected to follow Meta's Code of Conduct for Virtual Experiences. If someone does not, you can report them from the headset's own menu button while you are in the app, using Meta's reporting tools. A report is handled by Meta under Meta's privacy policy and passed to us so that we can look into it. It can include what you tell us in it, who the other player was (their Meta display name or user ID), when it happened, and anything you choose to attach in Meta's report form.

In versions with voice chat you can also choose REPORT on the pause screen, next to a player in your room. That sends us one line: the time, the room, the reason you picked, both players' display names and their places in the room. It does not include anyone's internet address: the relay keeps only a one-way scrambled form of it (a salted hash), so that repeated reports about the same connection can be recognised without the address itself being kept.

• We use a report only to look into the conduct it describes — for example to warn a player or to stop them playing online.
• The player you report is not told who reported them.
• We keep a report for no longer than 90 days after it is dealt with, unless the law or an ongoing matter needs it kept longer.

Cameras and passthrough

Your microphone is used only for voice chat, only if you turn it on, and nothing you say is recorded (see Voice chat).

What the app is permitted to do

These are the only permissions the app declares:

There is no location permission, no contacts permission, no storage permission for your personal files and no camera permission.

What we do not do

• No advertising, and no advertising identifiers.
• No analytics, telemetry, crash-reporting or usage tracking of any kind.
• No profiling, and no automated decision-making about you.
• No selling, renting or sharing of personal information — there is nothing collected to sell.

Children

CueVR is a game of snooker and pool and contains nothing unsuitable, but it is not directed at children under 13, and no information is knowingly collected from them. Meta's own age requirements apply to the headset itself.

Your rights

The app holds no account and stores nothing about you on any server, apart from anything you choose to share or publish (see Sharing what you make) and any report made about or by you (see Reporting another player). Either can be removed on request. Everything the app keeps is on your own device, under your control: uninstalling CueVR removes all of it. If you are in the UK, EU or another region with data protection rights and you want to exercise them, write to the address below and we will help.

Changes

If this policy changes, the updated version will be posted at this address with a new date at the top. If a change ever means the app collects something it did not collect before, that will be stated plainly rather than buried.

Contact

Questions about privacy, or about this policy: mark.r.austin@gmail.com